Consent to Personal Data Processing

By becoming a user of the website https://deliverymanager.biz owned by LLC "Delivery Manager" (hereinafter referred to as "LLC DM"), or by using the Telegram bot @deliverymanagerbiz_bot operated by LLC DM, I hereby, in accordance with Clause 4, Article 9 of Federal Law No. 152-FZ dated 27.07.2006 "On Personal Data", and when filling out the registration form and/or submitting a request for freight forwarding services on the website https://deliverymanager.biz (hereinafter referred to as the “Website”), voluntarily provide my personal data (including but not limited to my last name, first name, patronymic [if applicable], and contact details such as phone number, email address, or mailing address).

I hereby give my consent to LLC "Delivery Manager" (OGRN: 1227400021573, INN: 7453347099), located at: Russia, 454080, Chelyabinsk, 73 Soni Krivoy St., Office 21, to process my personal data (including through the use of automated systems), such as:

  • Full name, date of birth, gender, information from an official identity document (e.g., passport) for identification purposes, mobile phone number, telephone number, fax number, email address, and purchase/payment information including: credit card details or equivalent payment information, billing and delivery address;
  • Purchase/payment information including credit card or similar data;
  • Billing and delivery address;
  • Purchase history, including items bought or returned and their quantities;
  • Complaint-related information;
  • Social media account data, user ID, nickname, gender, profile description, country, photo, mailing address;
  • Personal preferences including wish lists, marketing preferences, user behavior on the Website, device data, session date and time (including tracking via tools like Yandex.Metrica, Tune, Segmento), and any other documents provided by me to LLC DM (in accordance with the terms of the service agreement), including biometric data (e.g., photos).

This data is collected for the purposes of:

  • Identifying users on the Website;
  • Submitting requests for freight forwarding services and calculating service costs;
  • Providing support services, order history management, customer service, responding to inquiries and feedback, handling claims or disputes;
  • Distributing marketing communications, conducting opinion research, analyzing interaction history to improve service quality, conducting promotional and marketing campaigns and programs;
  • Improving Website performance and services, identifying user preferences, providing targeted information about the Operator’s and its partners' products and services, and promoting products and services via direct contact using various communication channels, including but not limited to: email, phone, the Internet, and other forms of communication (e.g., promotional newsletters).

The processing activities include: collection, systematization, accumulation, storage, clarification, use, anonymization, blocking, and destruction of personal data.

I agree with the Privacy Policy of LLC "Delivery Manager" regarding personal data processing.

This consent is signed by the participant/user using an electronic signature (by clicking the relevant button during registration).

This consent is valid from the moment of signing and remains in effect for five years after the fulfillment of contractual obligations, but in any case no less than the period during which the user uses the Website. After this term, the consent will be automatically extended for successive five-year periods unless revoked.